Delete Your Account
Request permanent deletion of your Funded Academy account and the personal data associated with it.
You can request deletion of your Funded Academy account at any time using the form below. You do not need to be signed in to make a request. Every request is reviewed and processed by our support team.
Before you request deletion
Account deletion is permanent and cannot be undone.
- Any active, evaluation or funded trading accounts will be closed immediately.
- Any pending payout request will not be processed and will be forfeited.
- Any progress in an ongoing evaluation or challenge will be lost.
- You will lose access to the trader portal and all connected trading platforms.
Data we delete
- Your name, email address, phone number and postal address
- Your trader profile and account credentials
- Your trading platform accounts and login details
- Your marketing preferences and communication history
- Your support tickets and correspondence with our team
Data we must retain
Some records are kept because the law requires it. We retain the following for 5 years after your account is closed, after which they are permanently deleted:
- Identity verification (KYC) documents and records
- Anti-money-laundering (AML) checks and screening results
- Payment and transaction records
- Records required to meet tax, accounting and regulatory obligations
Retained records are stored securely and are never used for marketing or any other purpose.
How long it takes
We process deletion requests within 7-10 business days. We will email you at the address you provide once your account has been deleted. If we need to verify your identity before proceeding, we will contact you first.
Submit a deletion request
Use the email address registered to your Funded Academy account.
Prefer email? Write to [email protected] from your registered address with the subject "Account Deletion Request".